Service Point for Accessible Learning
Mandellstraße 9, 1st floor, 8010 Graz
Are you unsure whether you belong to our target group? Then contact us! We can certainly help you or find the right service point for you.
Here you will find special offers for every target group
We provide you with information and support in all situations where barriers occur during your studies. The support services offered by the Service Point for Accessible Learning are listed below.
In addition to the basic support services, you will find special services we offer based on the disability or illness and categorised by topic:
Our support services for students are as unique as the disability or illness itself. In order to ensure equal opportunities for all students, offering individual study support is of great concern to us and involves providing the following services:
At the Service Point for Accessible Learning, you can receive the following information:
The Service Point for Accessible Learning has a range of technical aids that can be borrowed for study purposes. These include FM systems and TactiPads. If you need additional aids, simply contact us.
The Service Point staff consider your individual needs and offer appropriate forms of support:
For further support, please contact us.
The Service Point staff consider your individual needs and offer appropriate forms of support, such as:
The Service Point staff help you, for example, by:
In cooperation with the Integrated Studies Centre at University of Graz, TU Graz students can receive texts in digital formats or as Braille printouts. As the conversion of the texts takes some time, we ask you to contact us as soon as possible.
For this purpose, the GESTU-Graz Service Point for Deaf and Hard of Hearing Students has been established. The Service Point staff offer students a variety of support services:
The Service Point staff offer support that fits your needs, such as:
By making individual agreements with teachers, students and the Service Point, course and examination modalities can be adapted and the necessary framework conditions can be created. Our support offers include:
By making individual agreements with teachers, students and the Service Point, the course and examination modalities can be adapted and the necessary framework conditions can be created. Our support offers include:
The Service Point staff offer individual counselling and provide various forms of support. This can include adaptations of the course and examination modalities or arrangements for more time if the student experiences an acute onset of the illness. All information provided is, of course, treated confidentially.
You can also make use of the free psychosocial counselling service at TU Graz. You can find more information about this via the TU4U intranet.
The Service Point staff provide individual counselling and support depending on the illness (diabetes, epilepsy, etc.) and need. For example, by making individual arrangements with teachers, the examinations or framework conditions in the course can be adapted.
Even if you experience a temporary functional impairment during your studies as a result of acute illness or an accident, you will receive individual support from the Service Point. Depending on the functional impairment, suitable course or examination adaptations can be made together with the students and lecturers.
In order to make use of our offers of support, the following procedure must be followed:
In order for students with disabilities, impairments, or illnesses to successfully complete their studies, it is often necessary to adapt the course framework conditions. In order to be able to take advantage of the offer for course adaptations, the following procedure must be followed:
Many students with disabilities, impairments, or illnesses are entitled to use an alternative examination method. Below, you will find all required information regarding how the application and adaptation work and what proof is required.
Application and adaptation:
In order to adapt the examination to fit the needs of a person with a disability, impairment, or illness, the first step is to determine the form of the alternative examination method together with the Service Point for Accessible Learning.
Subsequently, there are two ways to make use of the adapted examination offer:
Option 1: Direct communication with course or examination lecturer
Option 2: Communication with the course or examination lecturer takes place via the Service Point for Accessible Learning
Upon filing an application, regular students may be granted leave of absence for up to 2 semesters depending on the circumstances, for example, in the case of a prolonged illness/sudden disability.
The application for a leave of absence including evidence (e.g. confirmation from a medical specialist) can be submitted directly to the Service Point or sent in a scanned form by e-mail.
You can find the application form and more information about the leave of absence via the TU4U intranet.
To help you complete your studies, even if you only have limited financial resources, or to help you if you find yourself facing a financial crisis, we have reviewed several financial support options here. Depending on your specific situation, you can:
Regular students with a degree of disability (in German: Grad der Behinderung or GdB) of at least 50% can have their tuition fees waived for an unlimited period of time or for the respective period that the disability pass is valid.
Regular students who have been impaired for at least two months in a semester due to an illness (e.g. chronic or mental illness) can apply for a tuition fee waiver for the semester in question.
The TU Graz Student Union provides support for students who are experiencing financial difficulties if certain conditions are met.
ÖGS interpreting costs
If you need an interpreter, the costs will be covered by GESTU-Graz.
The training allowance provides support for people who have completed their compulsory education and who have additional expenses related to continuing education or vocational training due to a disability.
More information about the training allowance
Financial support for families
Family allowance for students (in German: Familienbeihilfe): Students can receive a family allowance until they reach the age of 24. For students with a GdB of at least 50%, the family allowance is extended until they reach the age of 25.
Family hardship compensation (in German: Erhöhte Familienbeihilfe): The family hardship compensation has been established to help people who find themselves facing a financial crisis through no fault of their own, which has been triggered by a particular event (e.g. illness, accident, death).
Basic information on the topic of support for families.
Personal assistance at the workplace/during studies (PAA) - Initiative Social Integration (ISI)
PAA is a service that enables people with disabilities to participate independently and self-sufficiently in their working or university life.
The services have been developed to meet the needs of those receiving assistance, such as note-taking aid for courses, mobility support, help organising studies or obtaining literature, and household help.
There are two different types of scholarships, namely:
For students with disabilities, impairments, and/or illnesses
More information on the topic of study grants for students with disabilities
Ministry of Social Affairs (in German: Sozialministerium) – Styrian Regional Office
Individuals can apply for various forms of financial support from the Ministry of Social Affairs / Citizens’ Service, including:
Furthermore, under certain conditions, people with disabilities can apply for a grant from the support fund.
Social Fund from the City of Graz
If certain conditions are met, the City of Graz provides support for Graz residents in emergency situations.
More information about the Social Fund
Care allowance (in German: Pflegegeld)
The care allowance is a lump-sum cash benefit provided based on additional care-related expenses. It is intended to enable the individual to lead an independent and fulfilling life.
Phone: +43 664 60 873 6561
Address: Mandellstraße 9, 1st floor, 8010 Graz
Our Service Point is accessible by public transportation and car.
Tram lines: 1 and 7
Walking distance: approx. 3 min. Kaiser-Josef-Platz/Opera - Mandellstraße 9
Tram lines: 3/5
Walking distance: approx. 2 min. stop Mandellstraße - Mandellstraße 9
Bus lines: 30, 31 and 39
Bus stop: Kaiser-Josef-Platz/Opera
Walking distance: approx. 3 min. Kaiser-Josef-Platz/Opera - Mandellstraße 9
Do you need a pick-up service? If so, please let us know where and when you will be arriving. We will organise everything else.
There are public parking zones located very close to our service centre. If you need an accessible parking space, please contact us, and we can provide access to parking in the courtyard.
Yes, all services related to disabilities and support services are free of charge for you as a TU Graz student.
Yes. Prospective students can also take advantage of a free consultation to receive advice.
No. Absolutely not. The information about who uses the service offers is not passed on to third parties.
No. Together with the lecturer, we can find a solution that allows for alternative examination modalities. This could mean, for example, that you would perform your calculations in the lecturer's office or hand in individual work.
Please contact us at least 2 weeks prior to your examination date. Otherwise, we will not be able to process your application (e.g. to apply for a time extension and to complete the exam in our office).
Yes. We are happy to provide you with support with regard to the lecturers who teach at TU Graz and the courses that take place at TU Graz.
UN Convention on the Rights of Persons with Disabilities: According to Article 24 "Education", all persons with disabilities have the right to receive an education. For students with disabilities, this means that the curricular requirements must be adapted to include alternative examination methods. Of course, the educational goal of the chosen degree programme must be achievable. This is also regulated in the Universities Act §58 paragraphs 10 and 11.
National Action Plan on Disability 2022-2030: The national strategy regarding social aspects of higher education is clearly described in the NAP 2022-2030. This addresses inclusive access to higher education for all persons. In order to enable students with disabilities to study inclusively, necessary objectives and measures are defined in Chapter 4.4 Universities, Higher Education, Science and Research.
The use of alternative examination methods for students with disabilities is stipulated in the Universities Act 2002, Section 3, §59 (para. 1) lit. 12: "Rights and duties of students": "Students are entitled to freedom of education in accordance with the legal provisions. This includes, in particular, the right to use an alternative examination method, if the student can prove that they have a long-term disability which makes it impossible for them to take the examination using the originally prescribed method, and if the examination content and requirements are not impaired by the use of an alternative method".
Study-law board (in German: Satzungsteil Studienrechtliche Organisation (Organe) der TU Graz): Provisions regarding examination adaptations
Affirmative Action Plan of TU Graz: The support services provided by the Service Point for Accessible Learning as well as the alternative examination methods that may be used to compensate for potential disadvantages and the implementation of the Universities Act requirements are defined in §19 Degree Programme and §20 Service Point for Accessible Learning of the TU Graz Affirmative Action Plan.
GESTU-Graz Service Point
GESTU-Graz is a service point for deaf and hearing-impaired students in Graz.
Working Group for Equal Opportunities
This group provides TU Graz students and employees with support in cases of discrimination, sexual harassment, harassment, or mobbing.
Representative for People with Disabilities
The representative provides support for employees with disabilities, impairments, and/or chronic or mental illnesses in all matters relating to disability and work.
HTU - Social Affairs Office
The Social Affairs Office is a free contact point for students with social problems.
Graz Ombudsperson's Office
Students can visit the Ombudsperson's Office if they experience any conflicts in courses, during examinations, or during the admission process, as well as if they would like to make suggestions for improving the study conditions.
Peer-to-peer counselling is a service offered by students with disabilities, impairments, and/or chronic or mental illnesses for students with disabilities, impairments, and/or chronic or mental illnesses.
Psychosocial Counselling Centre for TU Graz Students
The psychosocial counselling centre supports TU Graz students and helps them to find solutions to both work-specific problems and personal conflict situations.
The Registrar’s Office provides support for students in all matters relating to studying from their first admission to graduation, including tuition fee regulations, deregistration, applications for a leave of absence, and much more.
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People with hearing impairment and deaf people
People with visual impairments and blind people
People with mental illness
People with autism spectrum disorder