eLabFTW - Support

The page is intended to provide support for the use of eLabFTW. You will find manuals for users and admins of teams in eLabFTW. You will also find a list of frequently asked questions. If you have a question or request about eLabFTW (e.g. create a team or add a user) please contact us.

FAQ eLabFTW

Who is allowed to use eLabFTW? How can I join a specific team? Why can't I join or apply for the desired team myself? Can I have different roles (User, Admin) in different teams? Is it possible to use edits on a shared experiment by highlighting the different users in color? Do I need additional software on my device? Do I need a VPN connection? Why is the upload limit for attachments 100 MB? Where is the data located and is it secure? Can I link files from my local hard drives? Can I change "Experiments" entries to "Resources" entries ? As the admin of a team, can I backup/export the whole team at once?

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Overview of permissions management in eLabFTW

Configuration options are identical for viewing and writing permissions. Entries always have permission settings that are anchored in the base settings. these are taken from the personal default settings or from template settings, but can be changed. Adding one or more teams, team groups or individual users is optional and can, but does not have to be done.

Export of entries

Depending on the section in eLabFTW, different export formats are available for one or more entries. This allows you to use your documentation externally or, for example, as additional information for publications or audits. Below you will find an overview of the available export formats and a short description.

Add users to the team (Admin privileges required)

There are two different ways to do this (both via Admin Panel):

If the person already exists in the system, you can select “All Teams” and search for the person. The person will then be displayed in a table. Select the user and klick on the “Add user to team” button
If they do not yet exist in the system, you can also create a new user in the Admin Panel under “Users” and then “Add account.” SSO will uniquely identify the user by their email address

Backup options for users

If you want to save your entries from eLabFTW externally, i.e. on your computer or on another storage medium, this is possible in different ways. We distinguish here between entries in experiments and in resources.

Experiments

You can select one or more entries via the web interface and export them directly. Several formats are available, which can be selected depending on the application. The entry itself remains after the export. You can also export an entry via the view of an individual entry. Depending on the view, you have different formats available for export. First check which one you need before exporting the entry(s).

You can export all your experiments in one go via your "Export" option. This is possible in different formats. Only experiments for which you are the owner can be exported.

Option for admins: As an admin, you can export all experiments of a user in different formats via the Admin Panel. You can also export database objects.

Resources

You can select one or more entries via the web interface and export them directly. Again, several formats are available, which can be selected depending on the application. The entry itself remains after the export. You can also export an entry via the view of an individual entry. Depending on the view, you have different formats available for export. First check which one you need before exporting the entry(s).

News

Update Info Version 5.3.
(only for registered Users)

Support

Ticket: elabftw-supportnoSpam@tugraz.at

eLabFTW Guide

Check out our User Guide

Ckeck out our Team-Admin Guide

eLabFTW API

API Support page