Contact us
Exchange students
international@tugraz.at
Contact persons of the mobility programmes
International students, international staff and guests
Welcome Center
welcomecenter@tugraz.at
Quarantine Support Service for Internationals at TU Graz
Address for visitors:
Lessingstraße 32/first floor
A-8010 Graz
Map
Office Hours:
We kindly ask you to arrange an appointment with your contact person in advance (Contacts).
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PLEASE NOTE
We are constantly updating this page and, despite thorough research, we would like to point out that this information page does not replace legally valid information provided by the Austrian representation. Instead, it should be seen as an additional support for better understanding.
Prior to arrival
Travel Restrictions and Entry Regulations
The "3-G" rule (vaccinated/recovered or tested) for arrivals to Austria from all countries was lifted on 16 May 2022. There are currently no COVID-19 related entry restrictions in effect for Austria.
Visa/Residence Permit
Due to COVID-19 Austrian embassies might not be open yet or only offer some services. Please regularly check their websites. It is of high importance to start early enough to request your residence permit/visa, because it might take longer than normal. If you have open questions please get in touch with your contact person in the International Office – Welcome Center.
Health Insurance
It is important that you have sufficient health insurance coverage at any given moment during your travels to/from Austria and your stay in Austria. It is advisable to have a travel health insurance for your travels to Graz/Austria and the first 2-3 weeks in Austria. Afterwards you should have a regular health insurance in case you need medical treatment:
- If you are an EU/EEA/Swiss National: Please check if you have a valid health insurance coverage in Austria with your European Health Insurance Card (EHIC)
- If you are not an EU/EEA/Swiss National or don`t have a sufficient coverage from your home country: Depending if you are an exchange student/international student or staff different options for a regular health insurance in Austria for the duration of your stay are available.
- All exchange students need to have either coverage with the EHIC or have to obtain the National Health Insurance ÖGK upon arrival. Exchange students will receive further information about health insurance coverage from their contact person at the International Office from TU Graz.
- International students/staff are responsible to inform themselves and obtain a health insurance on their own but they can get in touch with the Welcome Center at TU Graz if they have open questions.
Preparing your Stay
We recommend that you bring the following from your country of origin to Graz in addition to the documents and objects that you would take with you anyway:
- Medication that you take regularly (if necessary, observe import regulations - if you have any questions, please contact the Austrian representative authority)
- If possible: clinical thermometer
- Mouth-nose-protection (FFP2)
- If possible: hand and surface disinfectant
- SIM card/phone card with Austrian/international phone plan, if you are arriving from outside the EU
- Some cash money (currency Euro €)
General Information how to prepare your stay at TU Graz can be found on the following pages:
- Exchange students: Your stay at TU Graz - preparation
- International staff, guests and students: Welcome Center
Housing Information
When signing a housing contract please also check the cancellation policy of the housing provider, to be aware about the cancellation dates/policy in case you cannot come to Austria or arrive later or have to go home earlier. Some dormitories might offer the possibility to defer your contract to a later date, some others might ask for a cancellation fee or keep (part of) your deposit.
Please also check with your housing provider what equipment is available in your room (blankets, pillows).
It might be very convenient to get some essential equipment delivered to your accommodation at a requested delivery date in order to make sure that you have all essentials once you arrive. Unistarter, an Austrian company, offers a variety of items/sets for the start in your new home. Also check the website of ESN Austria who has a cooperation with Unistarter.
Arrival in Austria/at TU Graz
Steps upon Arrival
- Inform yourself about the current rules and regulations in Austria
- Get in touch with our International Office - Welcome Center
- Exchange students: follow the instructions given out by e-mail and contact your exchange coordinator at TU Graz if there are any open questions
- International students, staff and guests: contact the Welcome Center
- Participate in the information events for international students
- Info Events for International students: International Welcome Days
- Info Events for Exchange students: Orientation Event
COVID-19 Test upon Arrival in Austria
In case you have to or want to do a COVID-19 test upon arrival in Austria more information can be found here:
- COVID-19 test possibility at Vienna Airport:
If you enter Austria via Vienna Airport, you can also do a COVID-19 test (PCR and rapid antigen tests available) directly at the airport (have a look at their website for more information) - Early termination of quarantine by negative COVID-19 test:
Depending which citizen you are and from what destination you started your journey you might have the option to choose if you either undergo a self-quarantine or show a negative COVID-19 test result. If that is the case you can also do such a test in Austria. Please have a look at the section Travel Restrictions and Entry Regulations to check what entry regulations/requirements apply in your case. More information where you can make a PCR test/rapid antigen test in Graz can be found in the section COVID-19 Testing Facilities in Graz - COVID-19 test if you have symptoms of illness or suspected of having contracted COVID-19
please check the section Health-related COVID-19 Information for more information
Living in Austria/Studying at TU Graz
What to do in case of a positive COVID-19 test result/ COVID-19 symptoms
- Information from the Austrian Federal Ministry
- Patient information from the city of Graz (in German)
You have symptoms of illness or suspected of having contracted COVID-19?
- Don`t visit a doctor but call the health hotline 1450.
- Follow further instructions that you receive from the health hotline.
- Stay in self-isolation, i.e. avoid contact with other people. If such contact cannot be avoided, e.g. in the family, flatmates, pay particular attention to the rules of conduct to avoid infecting other people (distance, hand hygiene, mouth-nose-protection (FFP2)).
- Inform your contact person at TU Graz
- Exchange students: please inform your contact person in the International Office (Contacts)
- International students/staff: please inform the Welcome Center (Contact)
- Obligation to report (suspected) COVID-19 cases to TU Graz.
in that case it is obligatory to inform the central reporting office of TU Graz immediately via the email address coronameldung@tugraz.at More information for students & for staff
COVID-19 Regulations in Austria
Current regulations:
Digitial COVID certificates
- more information how to obtain an EU conform COVID-19 certificate can be found here: https://gruenerpass.gv.at/en/
COVID-19 Information from TU Graz
Obligation to report suspected cases to TU Graz
- Students are obligated to report (suspected) COVID-19 cases to TU Graz - more info in the section Health-related COVID-19 Information
"Pro Vaccination": The university management of TU Graz clearly positions itself as pro vaccination" and has provided more information on the following page:
https://www.tugraz.at/tu-graz/tu-graz-pro-impfen/
COVID-19 Vaccination
All persons with main or secondary residence in Styria (valid Meldezettel), currently from 5 years of age, can register for a free COVID-19 vaccination.
How can I sign up for a COVID-19 vaccination?
You can pre-register for a vaccination in Styria via this link: anmeldung.steiermark-impft.at. Once there are appointments available, you will receive an e-mail notification with a link to book your vaccination appointment.
Also free vaccination days without appointment available: https://www.impfen.steiermark.at/
Please bring the following documents to your appointment:
- passport
- the signed information and consent form (form will be sent to you via e-mail together with your appointment)
- your vaccination booklet (if available)
An Austrian Social Insurance number is not obligatory, but you have to be a resident (valid Meldezettel) in Styria. If you don`t have an Austrian Social Insurance number but want a digital vaccination certificate with an EU-conform QR code please have a look at this PDF document.
I was vaccinated abroad. What options do I have to get a valid vaccination certificate or a booster shot?
In this PDF document you find the procedure how to get a booster shot/valid vaccination certificate.
More information about vaccination in Austria (in German)
Validity calculator for COVID-19 vaccinations in Austria
COVID-19 Testing Facilities in Graz
- Without COVID-19 symptoms:
- Testing faciltites in Graz: list with possible testing facilities that carry out COVID-19
- With COVID-19 symptoms: please refer to the section What to do in case of a positive COVID-19 test result/ COVID-19 symptoms
Support Services
Quarantine Support Service
The International Office – Welcome Center of TU Graz is happy to assist and support international students and staff from TU Graz during the period they have to undergo a quarantine. The quarantine support service is free of charge. A local TU Graz student is going to provide you with food, other essential items and, if necessary, medication and complete the required registration with the City of Graz for you in case you go into quarantine immediately upon your arrival.
Please sign up here if you want to use this service. If it is a required home-quarantine upon arrival, we kindly ask you to sign up as soon possible, latest 4 working days prior to arrival.
After we have received your request we will get in touch with you and provide you with further information.
Please check with your housing provider if your booked accommodation is suitable to undergo quarantine and if it is possible to have a separate space/room and also separate bathroom/kitchen area in your accommodation during the quarantine time. In case this is not possible, please organize an accommodation that is suitable for this purpose. If you have open questions regarding this service, please contact quarantine-support@tugraz.at
Health & Wellbeing
Especially in challenging times it is important to take care of your psychological and physical health. Even if physical distancing is important, we should keep socially close to each other, make new friends, talk about the challenges we all face, and stay active. Please find below some useful resources:
- Free psychosocial counselling service
- For students: Student Help Chat & Personal psychological advice
- For staff: psychosocial councelling
- Erasmus Student Network (ESN Graz):
- student organization that takes care of exchange students and organizes activities, pick-up service, buddy programme etc.
- International Office - Welcome Center Team
- We have an open ear for YOUR problems and concerns - contact us!
- Activities and (online) events organized by the International Office – Welcome Center - upcoming events are sent out via e-mail to target group
- Sports courses and activities from the student union
- Nature and parks in Graz
